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Customer Support Adventures

Gateway Wants My Money, Not My Business

Dear Gateway,
My keyboard acts funny in only one kind of application. What's going on?

Dear sir,
Your laptop is under warranty but we don't know your Name, Age, Address, etc... please post them in this insecure communications forum and we'll store that information away. Also, I don't know what could cause your problem. Maybe $Jefferson$ or $Benjamin$ could jog my memory.


So yesterday, August 29, 2009, I fired off a support e-mail to to Gateway concerning how the enter key on my MD2614u behaves in games. The short story is: it doesn't.
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