Submitted by Tsaot on Fri, 09/11/2009 - 21:30
Posted in
I just want to post an update to my Gateway troubles. They ended the discussion by telling me that as this is a Game issue, the cannot provide free customer support under warranty as it is not a Gateway hardware or software issue. So even though the laptop was advertised as a mid-range gaming rig in the store, they will not support it as such. Honestly though, this is the last Gateway/Acer laptop I buy. It has heat issues along with the enter button being mapped to the num-pad enter event instead of the normal enter key. When I move on, this will probably be subjected to some sort of tear down and remodeling, maybe as a wall mounted media center.